SHIPPING & RETURNS
U.S. SHIPPING
We ship throughout the United States from Houston, Texas.
- $20.00 flat-rate shipping when the merchandise subtotal is below $600.00.
- Free shipping when the merchandise subtotal is $600.00 or more, including exactly $600.00.
The shipping threshold uses the merchandise subtotal after volume pricing and active sales, before returning-customer or discount-code savings. Tax is calculated at checkout.
Orders ship the next business day. Delivery time after shipment depends on the carrier and destination; use your tracking information for the latest delivery estimate.
For shipping questions, email admin@driveshaftcable.com.
CANADIAN ORDERS
Please contact our Canadian partner, Royal Rigging in Langley, BC, at 604-329-2214 or orders@royalrigging.ca to order in Canada.
TRACK YOUR ORDER
Once your order ships, you will receive an email with tracking information. You can also check your order status using your email address and order number.
RETURNS & DAMAGED DELIVERIES
90-DAY RETURNS
You may request a return within 90 days of delivery. The customer pays return shipping.
To start a return, email admin@driveshaftcable.com with your order number, the email address used for the order, the items you want to return and their condition. We will provide return instructions.
REFUNDS
Approved refunds are issued within five business days. Your bank or card provider may take additional time to post the refund.
IF YOUR PRODUCT ARRIVES DAMAGED
Contact us immediately with photos so we can arrange a replacement, as described in our FAQ. Include your order number and the email address used for the order.
Email admin@driveshaftcable.com for help with a return, refund or order issue.
Contact Order Support